Contact information

Refer to your local police for information about criminal record checks. If the RCMP is your local police, use the RCMP locator to find an RCMP detachment near you.

For general information please contact:

Email: CCRTIS-SCICTR@rcmp-grc.gc.ca

Phone: 613-998-6362 between 7:30 AM and 5:30 PM Eastern Time

By Mail:

Director General
Canadian Criminal Real Time Identification Services RCMP, NPS Bldg. 1200 Vanier Parkway Ottawa, Ontario K1A 0R2

By Courier:

Director General
Canadian Criminal Real Time Identification Services RCMP, NPS Bldg., Loading Dock #1 1200 Vanier Parkway Ottawa, Ontario K1A 0R2

Note:

If you are calling to inquire about the status of your fingerprint results, please first ensure that the amount of time exceeds our processing times. Please note that this area is currently experiencing a high volume of requests. There may be delays in receiving a response.

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