Contact the Canadian Firearms Program

To report a public safety concern

If your concern is urgent or life threatening, call 911 or your local police emergency number.

The Canadian Firearms Program has service standards for licensing and registration processes. These standards outline the processing timelines for all our program activities.

Below you will find contact information for

The toll-free lines are for non-emergencies only.

National contact centre

The hours of operation are Monday to Friday from 9 am to 5 pm (nationwide).

Telephone:
1-800-731-4000
Email:
cfp-pcaf@rcmp-grc.gc.ca
Fax:
613-825-0297
Mail:

Royal Canadian Mounted Police
Canadian Firearms Program
Ottawa ON K1A 0R2

Application status

We cannot respond to email inquiries regarding application status. If you would like to know the status of your application, please call us or submit your inquiry by fax or mail. Please allow five (5) business days for faxed information.

Update your address

Help the CFP get your renewal and other notices to you on time.

The Firearms Act gives you 30 days to notify the CFP of a change of address. You can update your address in one of three ways:

Online:

Update your information by accessing Individual Web Services.

You will need your firearms licence number and other personal information to confirm your identity.

By telephone:

1-800-731-4000

By writing:

Royal Canadian Mounted Police
Canadian Firearms Program
PO Box 1200
Miramichi, NB E1N 5Z3

Please provide:

  • your full name
  • your firearms licence number
  • your date of birth
  • your old address
  • your new address (the mailing address and physical location if different)
  • your new phone number
  • the date of the move

Note

If you own a restricted or prohibited firearm and are moving to a new address, you must obtain an Authorization to transport.

Online service support

  • Individual Web Services
    Telephone: 1-800-731-4000 ext. 1040 (English)
    Email: cfp-pcaf@rcmp-grc.gc.ca
    Hours of operation: Monday to Friday from 9 am to 5 pm (nationwide)

  • Business Web Services
    Telephone: 1-800-731-4000 ext. 1059 (English)
    Email: cfp-pcaf@rcmp-grc.gc.ca
    Hours of operation: Monday to Friday from 9 am to 5 pm (nationwide)

  • Public Agency Web Services
    Telephone: 1-800-731-4000 ext. 1045 (English)
    Email: PWS_SWASP@rcmp-grc.gc.ca
    Hours of operation: Monday to Friday from 8 am to 4 pm (Eastern time)
    NOTE: This non-emergency line is for police and public agents only.

  • Firearms Reference Table (online)
    Telephone: 1-800-731-4000 ext. 1082 (English)
    Email: Web-FRT-TRAF@rcmp-grc.gc.ca
    Hours of operation: Monday to Friday from 8 am to 4 pm (Eastern time)

Other resources for police officers

Police officers can request information about the Firearms Act and its regulations or Part III of the Criminal Code. They can also order forms and training material, or request a referral to subject-matter experts.

Telephone: 1-800-731-4000 ext. 2064 (English)
Email: infopoliceinfo@rcmp-grc.gc.ca
Hours of operation: Monday to Friday from 8 am to 4 pm (Eastern time)

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