Our stories

On this page

Liaison officers

Nancy Mason, Senior Liaison Officer, The Hague, Netherlands

Nancy Mason, Senior Liaison Officer

What do you do as part of the Liaison Officer program?

Liaison officers are channels between Canadian law enforcement units and foreign police authorities. The liaison officers help through face-to-face interactions with our international partners. I work in The Hague. We have 26 countries in our area of responsibility. So maintaining the network of partnerships developed is important.

On any given day, I help with investigations. Some involve murder, drugs and money laundering, public safety and cyber related crimes. Recently, another Liaison Officer and I helped with an International Controlled Delivery for a foreign police partner. Really, there's never a dull day.

What does your work bring to you personally? Professionally?

I'm proud to be part of combating transnational criminal activity with our partners. The job brings huge personal satisfaction, knowing that you've accomplished something or solved a mystery. There is significant gratitude as well from both Canadian and foreign police agencies.

For me, the greatest thing I've learned has been the importance of our communication skills. We can have a tendency to become complacent in how we get along with each other. This usually occurs when working in familiar teams or working environments. Communication and diplomacy is critical to success as a Liaison Officer.

Have you participated in any tasks or projects that support innovative ways of thinking or innovative uses of technology?

I learned that the Dutch are skilled in technological investigations. Their National Police work closely with Canadian investigators and other foreign partners.

The RCMP will travel to The Netherlands to learn about the Dutch's implementation of their police mobile applications. They're using a "connected cop" application as a messaging and dispatching tool. If we chose to integrate a similar tool, this will help support the RCMP Digital Strategy.

Capacity building

Sergeant Adrienne Vickery, International Capacity Building and Training

Sergeant Adrienne Vickery

What was your role in International Capacity Building and Training?

I designed and delivered a five-day course on money laundering. This course was tailored for police officers, investigators and Crown counsel in Kingston, Jamaica. It promoted international cooperation and information sharing between Canada and Jamaica.

I also trained the participants how to investigate cryptocurrency crime. The cryptocurrency landscape is complex and all law enforcement authorities have to be ready to tackle the serious challenges of this type of crime.

What is the greatest thing you have learned from this unique position?

It's important to share knowledge, best practices, and lessons learned with other countries. It helps build a global economy where we can identify and prevent the misuse of our financial system.

I welcomed the chance to meet financial investigators in a foreign country. I also expanded my own knowledge and skills, and shared what I learned with my colleagues in Canada.

Women remain the minority in law enforcement but nearly half of the Jamaican course participants were female. Not only were these women strong and capable, but they fought hard to break through gender-based stereotypes to get there.

What is some advice you would offer to someone considering an opportunity with International Capacity Building and Training?

International capacity building is a unique and rewarding opportunity. The reception we received overwhelmed me. The candidates were honoured to attend a course prepared and delivered by the RCMP. This demonstrated Canada's strong international reputation and the impact of the RCMP on international capacity building. To be able to represent the RCMP and women in law enforcement was empowering and an experience I will never forget.


Corporal Erin Gagné, Supervisor, INTERPOL Crime Investigation

What is your role in INTERPOL-Ottawa?

INTERPOL-Ottawa is Canada's operations centre. It's the front-line responder for Canadian police investigators and government departments that need international help with criminal matters. The Centre processes all of these requests to and from INTERPOL member countries.

I'm a supervisor and investigator within the centre. I've been in this position for about seven months. A few years ago, I worked in INTERPOL-Ottawa as an Intake Team Supervisor. I loved the position so much that I decided to come back.

In my current role, I help foreign and domestic agencies with their investigations. I also help with locating fugitives in Canada or abroad. I publish international notices and assist with any high profile cases.

What does your work bring to you personally? Professionally?

I enjoy the international aspect of INTERPOL-Ottawa, helping with investigations around the world. I also enjoy working with the people at INTERPOL. I like being able to share knowledge and learn from each other regardless of language or cultural barriers.

Working in a fast-paced environment with a large workload keeps me busy and always thinking and learning. Professionally, helping with international investigations has brought me a lot of satisfaction. It's fulfilling to be part of something so large.

Personally, the job is very flexible. I'm a member of the Tactical Troop, which takes me away from my role and duties at INTERPOL from time to time. INTERPOL-Ottawa supervisors support this commitment.

What is the greatest thing you have learned from this unique position?

It's amazing what you can learn from other police agencies. There are so many databases and contacts at our fingertips when we're part of an organization like INTERPOL. Knowing another language is also a great asset, as communication is key.

These types of resources and knowledge are so beneficial to our investigations. That's really what it comes down to with INTERPOL: connecting police for a safer world.


Sergeant Brigitte St-Germain, International Criminal Court, Justice Rapid Response

Sergeant Brigitte St-Germain

What do you do as part of the Justice Rapid Response with the International Criminal Court?

I investigate war crimes. I'm also one of two sexual and gender-based violence investigators on one of the two Central African Republic Teams. These teams investigate war crimes that occurred in the Central African Republic (CAR) between 2013 and 2015.

I'm the first RCMP officer working at the International Criminal Court (ICC). My duties include planning operational missions and traveling to Bangui, CAR and the surrounding countries to interview people. I conduct sensitive victim and witness statements, as well as "insider" statements related to the charges.

I also help with document research and contribute to investigative strategies. I report my progress regularly to the International Peace Operations Branch to help justify future positions.

What does your work bring to you personally? Professionally?

The ICC is a young institution with a very young professional workforce. I enjoy exchanging ideas, discussing best practices and sharing advice on interviewing and investigative techniques. It's amazing how different minds provide different perspectives.

I've spent a big part of my 34-year career abroad. I deployed to Haiti as part of the United Nations mission. I am also a former Liaison Officer to the BENELUX and served as a war crimes investigator in former Yugoslavia and Lebanon. As a member and a woman, I'm honoured to represent the RCMP at the ICC. It's my last major assignment as I intend to retire in 2020. By the end of my mission, I hope to have helped in paving the way for other RCMP officers, men or women, to serve at the ICC.

What is the greatest thing you have learned from this unique position?

This is my first time in Africa. The Central African Republic is the poorest country in the world. It's made me even more humble than I was before. It reminds me not to take anything for granted and appreciate everything in my life, good or bad. Interacting with the country and its citizens gives me a better understanding of our present-day world. I admire the country's beauty but also respect its dangers.

Sergeant Diana Harrison, Program Coordinator

Sergeant Diana Harrison

What do you do as a program coordinator with International Peace Operations?

I'm the Iraq mission desk officer. I'm responsible for coordinating deployments, helping with members' return to Canada, working with the contingent commander, and problem solving.

You have been on a deployment yourself. Can you tell me about your experience?

I went to Ukraine for a year. It was an amazing experience to help move their police from a militia to a community policing–based model. We used our experiences working in Canada to develop course material and share knowledge. We were always asking Ukrainian police officers to think outside of their comfort zones.

I helped the Ukrainian Association of Women in Law Enforcement as they worked to become associate members of the International Association of Women Police.

I also spoke at a National Border Guard Academy conference about my experiences as a female Canadian police officer and worked on many domestic violence initiatives.

What is the greatest thing you have learned from this unique position?

Going to Ukraine gave me a greater appreciation of Canada and a new level of pride in my country. We're so blessed in so many ways to call Canada home. We have so many things to be proud of: tolerance, opportunities for all, and great education and health care systems.

We're hiring!

The RCMP is currently seeking applicants from all walks of life to join Canada's national police service.

A policing career with the RCMP offers the chance to have a daily positive impact on Canadian communities while enjoying vast opportunities for growth and development in dozens of specialized units. If you're a dynamic, motivated individual in search of exciting adventures and inspiring challenges, we have a career that will fit you like a well-tailored uniform. Find out more about a career in policing and how to apply at rcmpcareers.ca.

A Uniform with your name on it is waiting for you.

Date modified: